This site is for healthcare professionals. If you are a member of the public or a patient then please visit our Colonoscopy site.

Reminder Service

Patient Support

Cutting-edge, 24/7 patient support services

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Patient Reminder Service
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The PLENVU® Patient Reminder Service

We have created the free PLENVU® Reminder Service which automatically sends patients emails and/or texts to guide them through taking their bowel preparation.

By signing up, your patients will receive a personalised PLENVU® dosing schedule, prompts of when to take each dose of PLENVU®, dietary information, and other general advice to help them throughout the preparation.

See the PLENVU® patient reminder service video for more information.

ESGE: European Society of Gastrointestinal Endoscopy.

ESGE recommendation

The ESGE strongly recommends that patients should receive enhanced instructions to improve the quality of bowel preparation.1


Ava, an automated virtual assistant, answers patients' questions about taking PLENVU® and preparing for their colonoscopy. Available 24 hours a day, 7 days a week, she can also direct patients to useful videos or additional information. See our automated virtual assistant video for more information.


GL-GE-PLV-2100026. July 2021.

Adverse events should be reported to your regulatory agency. Adverse events should also be reported to either your local distributor, Norgine Limited, Norgine House, Moorhall Road, Harefield, Uxbridge, Middlesex, UB9 6NS, United Kingdom or by emailing