Patient Support
Cutting-edge, 24/7 patient support services
The PLENVU® Patient Reminder Service
We have created the free PLENVU® Reminder Service which automatically sends patients emails and/or texts to guide them through taking their bowel preparation.
By signing up, your patients will receive a personalised PLENVU® dosing schedule, prompts of when to take each dose of PLENVU®, dietary information, and other general advice to help them throughout the preparation.
See the PLENVU® patient reminder service video for more information.
ESGE: European Society of Gastrointestinal Endoscopy.
ESGE recommendation
The ESGE strongly recommends that patients should receive enhanced instructions to improve the quality of bowel preparation.1
Chatbot
Ava, an automated virtual assistant, answers patients' questions about taking PLENVU® and preparing for their colonoscopy. Available 24 hours a day, 7 days a week, she can also direct patients to useful videos or additional information. See our automated virtual assistant video for more information.
Reference
- Hassan C, et al. Endoscopy 2019; 51(8): 775-794.
